Privacy Policy

Last Updated: October 28, 2025

Our Commitment to Your Privacy

At TLC Vector, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

When you contact us or use our services, we may collect:

Name and contact information (email, phone number)
Company name and job title
Information about your automation needs and challenges
Communication preferences

Automatically Collected Information

We may automatically collect certain information when you visit our website:

IP address and browser type
Device information and operating system
Pages viewed and time spent on our site
Referring website and UTM parameters
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Respond to your inquiries and provide customer support
Send you updates, newsletters, and marketing communications (with your consent)
Improve and personalize your experience on our website
Analyze usage patterns and optimize our services
Detect, prevent, and address technical issues or fraud
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings or our cookie consent banner.

Types of Cookies We Use:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Track your activity to show relevant ads

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who help us operate our business (e.g., Supabase, Calendly)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically:

Lead information: Retained for up to 3 years or until you request deletion
Newsletter subscriptions: Until you unsubscribe
Analytics data: Anonymized after 26 months

6. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information
Correct: Update or correct inaccurate information
Delete: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing communications
Data Portability: Receive your data in a portable format
Object: Object to certain processing of your information

To exercise these rights, please contact us at privacy@tlcvector.com

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@tlcvector.com

Website: www.tlcvector.com